Is Soccer.com Legit? Don’t Believe Everything You Read!

Is Soccer.com Legit? Don’t Believe Everything You Read!

Soccer.com is a popular online retailer that offers a wide variety of soccer gear, including cleats, jerseys, and equipment. Many U.S. youth soccer clubs put their trust in this site to produce their jerseys. Many parents go here to purchase soccer cleats. But, is it legit and can you trust it?

If you search “Is soccer.com legit?”, you’ll probably come across a few review sites with one or two stars bashing the online retailer.

Before you make a purchase, I want to let you know about my past experience as well as a recent purchase. I’ll go through the exact process.

My Experience With Soccer.com

On Friday, July 14, 2023, I placed an order for a new pair of cleats for my son’s upcoming fall season. This is earlier than usual this year!

I choose soccer.com because they had the exact cleats my son wanted in the right size. Plus (since I’m frugal), I found them less expensive compared to other retailers.

Adidas X CrazyFast.2 FG Firm Ground Soccer Cleat

With a translucent design and lightweight performance, the X CrazyFast delivers game-changing pace. CrazyFast is the cleat that's always one move away from leaving defenders in your dust.

Coupon Code: SHIPFW (Free Shipping on Cleats)
Check Soccer.com Price

The order receipt says the following:

  • Estimated to ship on: July 19, 2023
  • Shipped on: July 14, 2023
  • Estimated delivery on: July 25, 2023
  • Arrived on July 21, 2023. This is still earlier than expected.

Just for kicks, I wanted to see what the delivery times would be for other online retailers. Here’s what I found when I added the Adidas cleats to the shopping cart:

  • Adidas: Expected delivery on July 19, 2023
  • Dicks Sporting Goods: Expected delivery on July 15, 2023

So, yes, the expected delivery time for soccer.com was longer. But, it was shipped on July 14th and I received them on July 21st. Not too shabby but if you are looking to get your stuff in two or three days then soccer.com might not be your number one option.

I think one of the biggest downfalls for soccer.com is using FedEx Smartpost to cut down on shipping expenses. Essentially, FedEx hands off the package to USPS which delivers it to the final destination. Tracking gets wonky and shipping times are longer.

With this said, I still came out on top as I saved on the cleats as you’ll read below.

Cost of Cleats

The cost of the pair of cleats was cheaper than almost all other retailers. I was able to get a discount with my Goal Club Membership and another coupon code. It came out to $146 and it retailers for $160.

I received free shipping and another discount for being a Goal Club Rewards member.

Just look at how pretty these cleats are šŸ˜

What I Like About Soccer.com

Wide Selection of Products

Soccer.com offers a wide variety of soccer gear and equipment, including jerseys, cleats, balls, and more. They carry products from top brands such as Adidas, Nike, and Puma, as well as lesser-known brands that offer unique styles and designs. With such a vast selection, customers are sure to find what they’re looking for, whether you’re starting, an experienced youth, or a professional player.

Competitive Prices

Soccer.com offers competitive prices on their products, making it an affordable option for soccer players of all levels. They also offer regular sales and discounts so that customers can save even more on their purchases.

Additionally, the website offers a price match guarantee, ensuring that customers get the best deal possible.

User-Friendly Website

Soccer.com has a user-friendly website that makes it easy to navigate and find what you’re looking for. The website is well-organized, with clear categories and subcategories, and a search function that allows customers to quickly find specific products. The website also includes helpful product descriptions and reviews, so customers can make informed decisions about their purchases.

Decent Customer Service

I’ve had to use soccer.com’s customer service in the past and my experience was positive. I needed a bigger size for my son’s kit and they were able to send me one on the chat.

They offer a variety of contact options, including phone, email, and live chat, and their representatives seem to be knowledgeable and helpful.

What I Don’t Care About Soccer.com

Here are some things that I do not care for when it comes to soccer.com.

Shipping Times & Cost

In general, their shipping duration can sometimes be longer than most major brands like Adidas and Nike. At the same time, it’s not terrible.

Also, in some cases, there are shipping costs added to the total order. This can drive some people away from their shopping cart. The key is to get that FREE SHIPPING coupon I previously mentioned.

If you don’t mind waiting a couple of extra days then you can probably overlook the shipping of soccer.com. As online shoppers, expectations have changed and we want our stuff fast! This is even more true for the younger generation.

Backordered Items

If you’re team orders their uniforms from soccer.com you may run into items being back ordered. I think sometimes they overextend themselves.

For example, my son’s team has a home and an away kit, the white Nike shorts was backordered and he didn’t have them for a few weeks. In our case, it didn’t matter too much since the first game didn’t start.

But, the procrastinators didn’t get their uniforms in until the second game šŸ˜¬

The kits are almost out of your control as you have to get them. I advise you just to order them as soon as you know about it!

Uniform Printing

One year, it seemed like soccer.com goofed up and didn’t print the numbers on the jerseys correctly. Many of the kids had peeled off numbers which was a bad look. We were able to exchange them but, again, it took a few weeks to get the new tops in.

Is Soccer.com a Good Place to Buy Cleats?

Yes, soccer.com is a great place to buy cleats. They offer a wide range of soccer cleats including the newest styles from the most popular brands like Nike and Adidas.

Soccer.com offers a massive selection of cleats for men, women, and kids. From outdoor to indoor, customers can choose from top brands like Nike, Adidas, Puma, and more. The website is easy to navigate and has a search function that makes it simple to find the right cleats for your needs.

Customers can also take advantage of Soccer.com’s 30-day satisfaction guarantee. If you’re not happy with your purchase for any reason, you can return it within 30 days for a full refund or exchange. This policy gives customers peace of mind when buying from Soccer.com.

Another benefit of shopping at Soccer.com is their deals section. The website regularly offers discounts and promotions on cleats, making it an affordable option for soccer players on a budget. Customers can also sign up for the Soccer.com email newsletter to receive exclusive deals and promotions.

Soccer.com Customer Reviews

Customer reviews are an essential factor in determining the legitimacy of an online retailer.

Across the board, Soccer.com has pretty negative reviews. This is part of the reason why I wanted to share my experience. Sitejabber has a rating of 1.36 stars out of 5, with many customers complaining about shipping times, returns, and customer service.

Honestly, most of the complaints seem to be because of uniform ordering. In general, many soccer parents have high expectations so this doesn’t surprise me.

I would ignore the nay-sayers and just take advantage of their negativity. Soccer.com is a great online retailer.

Product Authenticity

Soccer.com takes pride in providing authentic products to its customers. The company has established partnerships with some of the biggest brands in the soccer industry, such as Nike, Adidas, Puma, and Under Armour, to ensure that customers receive high-quality products.

Brand Partnerships

Soccer.com’s brand partnerships are a testament to the company’s commitment to providing authentic products to its customers. The partnerships ensure that the products sold on the website are genuine and of high quality. The company works closely with its partners to ensure that the products meet the required standards and are delivered to customers in a timely manner.

Quality Assurance

Soccer.com has a rigorous quality assurance process in place to ensure that the products sold on the website are authentic. The company’s quality assurance team checks every product before it is shipped to customers. The team verifies the authenticity of the product, checks for any defects, and ensures that the product meets the required standards.

In addition, the company has a return policy in place that allows customers to return products that are not authentic or do not meet their expectations. The policy ensures that customers can shop with confidence, knowing that they are getting authentic products.

My Final Thoughts

In my honest opinion, I don’t recommend products, brands, or stores that I personally don’t like or have experience with.

I think soccer.com is a great place to get your soccer cleats, apparel, bags, shin guards, and more!

I would look beyond the online complaints. From my experience, I would be skeptical of the legitimacy of many of them.

Soccer.com has a great selection and exclusive partnerships with the best brands in the world.

Frequently Asked Questions

Is soccer.com legit?

Yes, soccer.com is a legit online retailer. We have ordered from this site many times without an issue. They have a great selection for youth and adult soccer players.

Does soccer.com sell authentic products?

Soccer.com is a legitimate online retailer that sells authentic soccer products. They source their products directly from the manufacturers and authorized distributors. They guarantee that all their products are authentic and of high quality. They have great partnerships in place to provide the end customer with authentic soccer gear.

Where is soccer.com headquartered?

Soccer.com is headquartered in Hillsborough, North Carolina, USA

Why are there so many bad reviews for soccer.com?

They are mostly due to uniform ordering. With many youth clubs using soccer.com to produce their jerseys, they run into longer than normal wait times. Additionally, by mass printing soccer kits, quality assurance will sometimes be overlooked.

What is the return policy for soccer.com?

Soccer.com has a 30-day return policy. If a customer is not satisfied with their purchase, they can return the product for a refund or exchange within 30 days of the purchase date. The product must be in its original condition and packaging, and the customer must provide proof of purchase.

What is soccer.com’s customer service number?

Soccer.com’s customer service line is 1-800-950-1994.

Beau Bridges - Soccer Novo Hey šŸ‘‹ Iā€™m Beau. A proud Dad, former coach and soccer enthusiast. I continue to love the game of soccer today the same way I did when I was 7. I created soccernovo.com to share what I know about the game as well as provide a platform so other parents can learn more about youth soccer in the U.S.

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